Shipping Policy for Esamaadprakashan – Your Trusted Online Bookstore in India
At Esamaadprakashan, we strive to provide a seamless and efficient shopping experience for our valued customers. This includes a transparent and customer-friendly shipping policy. Please read the following information carefully to understand our shipping procedures.
We currently offer shipping services within India. Unfortunately, we do not ship internationally at this time.
– All orders are processed within 1-2 business days (Monday to Friday, excluding holidays) from the date of order placement.
– In case of any unforeseen circumstances or delays, our customer service team will promptly notify you via email or phone.
We partner with reputable courier services to ensure the timely and secure delivery of your books. Our standard shipping methods include:
– Standard Shipping: Delivery within 5-7 business days from the date of dispatch.
– Express Shipping (optional): Expedited delivery within 2-3 business days from the date of dispatch. Additional charges apply for this service.
– We offer free standard shipping on orders above INR 500.
– For orders below INR 500, a nominal shipping fee will be applied at checkout.
– Express shipping charges are calculated based on the delivery location and will be displayed at checkout.
Once your order has been dispatched, you will receive a shipping confirmation email containing the tracking details. You can use this information to track the status and location of your package.
Our courier partners will make multiple attempts to deliver the package. If you are unavailable at the provided shipping address, they will leave a notification for you to reschedule the delivery or collect the package from the nearest courier office.
**Damaged or Lost Packages:**
In the rare event that your package is damaged or lost during transit, please contact our customer service team immediately. We will initiate an investigation with the courier company to resolve the issue and ensure you receive your order or a replacement promptly.
Please ensure that the shipping address provided during checkout is accurate and complete. Any discrepancies may result in delayed delivery or non-delivery of the package.
For any queries or assistance regarding your order or our shipping policy, please contact our customer service team at mail to: firstname.lastname@example.org or call our helpline at Customer Service Helpline: +91 8084566672.
Esamaadprakashan reserves the right to update or modify this shipping policy at any time without prior notice. Please refer to our website for the most current information.
Thank you for choosing Esamaadprakashan as your preferred online bookstore. Happy reading!